SARL AIR Courtage Assurances
Hôtel d'Entreprises "Pierre Blanche"
Allée des Lilas - Parc Plaine de l'Ain
01150 ST VULBAS - FRANCE
Private limited Company with a capital of EUR50,400
N° ORIAS 07 000 679 (www.orias.fr)
Registered with the trade and companies register of BOURG EN BRESSE 422 480 145 00032
APE 6622 Z
AIR COURTAGE ASSURANCES holds an error and omissions insurance policy and a financial guarantee which are compliant with the articles L521-6 and L521-7 of the French Insurance Code.
Insurance broking company.
Managing editor : Ms Christine GERVAIS
Site host :
SAS with a capital of EUR10 059 500
Registered with the trade and register company of Lille Métropole 424 761 419 00045
APE Code 6202A
VAT Number : FR 22 424 761 419
Head office : 2 rue Kellermann - 59100 Roubaix - France - Phone 09 72 37 97 74
By accessing this website you acknowledge having read the below information and commit to respect it.
I - Personal Data Protection
>> Find out more here
II - Mailbox
By emailing us, you are giving us your email address which can be used by A.I.R. Courtage Assurances and its subsidiaries and/or holdings for commercial prospection or solicitation purposes. You can proceed to your right of opposition, modification, correction or deletion of Your Personal Data, by emailing us at or by mailing us at « AIR COURTAGE ASSURANCES - Communication Department - BP 70008 - 01155 ST VULBAS CEDEX ».
III - Warning - Product and service information
Information on website are only an indication and have no contractual value. They are illustrative only and may in no circumstances be regarded as advice. It does not claim to be exhaustive. Despite regular updates of the website content, AIR COURTAGE and its subsidiaries and/or holdings cannot be held liable for changes to administrative and legal provisions which occur after publication. AIR COURTAGE ASSURANCES, its subsidiairies and/or holdings retains the right to amend the content of this website at any time and without prior warning.
IV - Copyrights
The content and structure of AIR COURTAGE ASSURANCES' website are protected by copyright.
The reproduction in full or in part of this website and its content (including downloading files for other purposes than private use) is prohibited without the express permission of AIR COURTAGE ASSURANCES. Commercial names mentioned in this website are trademarks or property of their respective owners. Any representation or reproduction, in whole or in part, made without their consent is prohibited. AIR COURTAGE ASSURANCES, its subsidiaries and/or holdings reserve the right to take legal action against any person/entity who would not have respected this prohibition.
V - Liabilities
AIR COURTAGE ASSURANCES, its subsidiaries and/or holdings should not be held liable for:
Damages of any nature, whether direct or indirect, that may result from using this site or in relation with this site, including any operating, financial or commercial loss, or loss of programs or data, virus, technical or other problems rendering access to the website difficult, unreliable or impossible and this whatever the cause and origin.
AIR COURTAGE ASSURANCES proposes bonds since the site towards third-parties websites. Air Courtage Assurances does not edit or control such sites. Therefore AIR COURTAGE ASSURANCES shall not be responsible for any content, products, services, advertising, or for any consequences that may arise. These sites are subject to their own terms and conditions of use and data protection rules.
The user is responsible for any direct or indirect damage caused to all others, including AIR COURTAGE ASSURANCES, due to illicit use and operating of the website itself or any of its elements. Therefore, user is responsible of consequences of claims or legal proceedings to which he may consequently be subject.
VI - Features and conditions of use of « YOUR ACCOUNT »
To create your own account « YOUR ACCOUNT», you need to complete the full registration process and ensure that you provide current, complete and correct details. Your account is available to you free of charge (except for internet connections).
Certain data are optional while others are compulsory ad clearly indicated as such as necessary to provide our servicing. You commit to provide current and correct details in mandatory fields of your account.
An email address and a password are necessary to create your personal account. We strongly recommend that you do not disclose these information to anyone. Otherwise, utilisation of your account by third parties will be done under your liability.
If you have forgotten your password, press "I've lost my password".It will be emailed to you.
Once logged, you can change your password at any time.
VII – COOKIES
In order to provide you with the best servicing, we measure the number of pages views, the number of visits, and the different actions performed., and the number of times our visitors return to our site. To do so, we are using cookies technology.
A cookie is a piece of information in the form of a very small text file that is placed by Web servers and placed on an internet user's hard drive. A cookie is not a programme and connot damage any data on your computer. Cookies enable website that you have already visited to recognise you and your personal details or user preferences.
You may refuse to accept cookies or delete them without this having any adverse effect on your navigation of the website. In such a case, AIR COURTAGE ASSURANCES will not be in a position to send you personalized features..
VIII - Right of renunciation for distance selling (internet, phone, fax, email without physical contact with the seller)
If you have taken out an insurance policy through internet and acting for purposes which are primarily outside your trade or business, you have the right to withdraw from the contract by certified mail with proof of receipt during a period of 14 days from the day of the signature of the agreement, without requiring to specify the reason for the cancellation or being subject to penalties. As soon as you become aware of a Loss that brings the benefits of the policy, you cannot exercise any such right.
To exercise your right of renunciation, you only need to inform us by certified letter with return receipt addressed to:
AIR COURTAGE ASSURANCE - BP 70008 - 01155 SAINT VULBAS CEDEX. Template:
“I, the undersigned M........................................ (name, surname, address) renounce my application for ............................(name of insurance policy) insurance n° ………… taken out by distance on …………. on the website www.air-assurances.com.
Signed in ……… on ……….… signature ………”.
Cover ceases in the date if receipt of the letter of cancellation and we will refund to the policyholder any premium already paid, with the exception of those corresponding to the period of cover that has already elapsed. If benefits have already been paid, the policyholder will no longer be entitled to exercise their right to cancel.
IX - Complaints handling procedure
Quality of service is at the heart of our commitments. But if you do wish to make a complaint about the services provided by our company, you can do so through your usual contact.
If you are not satisfied with the response provided, you can contact our CLAIM department:
online claim through le formulaire RECLAMATION
by email at firstname.lastname@example.org
by letter at :
AIR COURTAGE ASSURANCES – Service Réclamations - BP 70008 - 01155 SAINT VULBAS CEDEX
We will acknowledge receipt within ten days and will do our utmost to respond to your complaint within a maximum period of 2 months.
If the dispute persists and if no amicable solution can be found, you may, without prejudice to other legal remedies available to you, contact the French Insurance Ombudsman .
X - Médiation
In accordance with article L156-1 and following of the French Consumer Code, the French Insurance Ombudsman (Médiateur de l’Assurance) is competent for any dispute with Air Courtage Assurances which remains unsettled, where prior complaint has already been made to our offices.
He can be reached using any of the following methods:
Mail : La Médiation de l’Assurance, Pole CSCA, TSA 50110 75441 Paris Cedex 09
Email : email@example.com.
More information: www.mediation-assurance.org